Privacy Policy
Last updated: 12/1/2025
This Privacy Policy describes how Just One Step Away Academy, Calm & Clear Method, and all related brands owned by The LEM Group LLC (“Company”, “we”, “our”, “us”) collect, use, and protect your personal information.
By accessing our website, purchasing our programs, or using our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
- Personal Information: name, email, phone number, billing address.
- Payment Information: handled securely by Stripe; we do not store credit card data.
- Usage Data: pages visited, login times, device info.
- Course Activity: lesson completion, progress, engagement.
2. How We Use Your Information
We use your data to:
- Deliver purchased courses and membership access.
- Send onboarding emails, receipts, updates, and support messages.
- Improve our website, services, and user experience.
- Prevent fraudulent or unauthorized activity.
- Comply with legal obligations.
3. Sharing Your Information
We may share limited data with:
- Service providers (Stripe, email systems, learning platforms).
- Legal authorities when required.
We never sell your information.
4. Cookies & Tracking
We use cookies and analytics tools for performance, personalization, and security.
5. Data Security
We implement technical and administrative measures to safeguard your data.
However, no online system is 100% secure.
6. Your Rights
You may request:
- Access to your data
- Correction of your data
- Deletion (when legally permitted)
- Unsubscribe from communications
7. Children’s Privacy
Our services are not intended for individuals under 18.
8. Contact Information
For questions or privacy requests, contact:
The LEM Group LLC
2423 SW 147th Ave #2180
Miami, FL 33185
Email: support@justonestepaway.com